Last updated: 06/18/2026
The present General Terms and Conditions of Sale (GTCS) govern the contractual relations between the company IACrea SAS (hereinafter referred to as “the Seller”) operating the site iacrea.com and the IACrea mobile application (iOS) (hereinafter referred to as “the Site”) and any individual or legal entity wishing to purchase services or products offered on the Site (hereinafter referred to as “the Client”). The GTCS define the conditions under which the Client can subscribe to a membership and purchase credits to generate photos, videos, or plan content via the Site. Any order implies unconditional acceptance of these GTCS.
The Provider offers a platform accessible via the iacrea.com website and an iOS mobile app, enabling the creation of real estate content using artificial intelligence technologies. Services include: - Photo enhancement and retouching, - Transforming photos into videos, - Creating video montages, - Publishing and scheduling content on social media, - Capturing and enhancing photos via the mobile app. Services are available by subscription. Each subscription includes: - A defined number of credits, - A defined number of iPhone licenses, - A defined number of enhanced photographs via the mobile app, - Unlimited access to social media publishing, - Unlimited creation of video montages. Definition of “enhanced photographs”: An enhanced photograph is an image captured via the mobile app or imported on the Site, then processed using the Provider’s artificial intelligence technologies to improve its visual rendering. Each processing consumes one unit included in the subscription or billed as an add-on. Some features, including animating photos into videos, consume credits.
All prices are exclusive of taxes. Applicable taxes will be added to the final price during checkout according to current legislation. The seller reserves the right to change prices at any time, but services will be billed based on the rate in effect at the time of ordering or subscription renewal. Any price change will be communicated to the customer before the next renewal of the subscription.
The order is placed directly online on the website after creating an account. The customer undertakes to provide accurate and up-to-date information. By confirming their order, they accept all of these terms and conditions. Every order is final and cannot be canceled unless otherwise provided by law.
Payment is due at the time of order and is made online using the payment methods offered by the Seller, including credit card via Stripe. Subscriptions are billed on a recurring basis (monthly or yearly) until canceled. Additional credits can be purchased at any time from the Website. Subscriptions and credit purchases are made exclusively through the iacrea.com website. No purchases can be made directly from the mobile app. The mobile app only provides access to the subscribed services and is not a billing channel. The Customer is responsible for keeping their payment information up to date. In the event of a payment failure, access to the services may be suspended until the issue is resolved.
Services are activated immediately upon payment confirmation. The credits included in the subscription allow access to certain specific features. They are valid only during the duration of the active subscription. The following features are accessible unlimitedly during the subscription period: - Creation of video montages without AI, - Publishing content on social media. Certain actions, including animating photos into videos or exceeding the number of included photographs, consume credits. In the case of cancellation, the Client retains access to any remaining credits until the end of the current billing cycle. On that date, all unused credits are reset to zero and are not eligible for any refunds.
Subscriptions are available on a monthly or annual basis, depending on the Client's choice, and will automatically renew unless canceled. They can be terminated at any time from the Client's personal space. The cancellation takes effect at the end of the current billing cycle. No refunds will be issued for any portion of the period that has begun. In the event of cancellation: - The Client retains access to their services and remaining credits until the end of the current billing cycle. - At the end of this cycle, all unused credits will reset to zero. - Access to features (scheduling, social media publishing, templates, etc.) will be interrupted at the end of the subscription period, and scheduled posts beyond this date will not be sent. - IACrea SAS reserves the right to delete projects and associated media linked to the Client's account 3 months after the subscription is canceled.
According to Article L221-28 of the French Consumer Code, the services offered are digital services that are provided immediately after payment. The customer expressly waives their right of withdrawal by activating their subscription or credits. No refunds will be given, even in the case of unsatisfactory results, errors generated by artificial intelligence, or interruption of service due to subscription cancellation. Consumed credits cannot be refunded or exchanged.
Artificial intelligence is based on probabilistic models, so results may vary. The Seller does not guarantee any specific outcome, as the quality of the renderings may differ depending on use cases, input data, and the models used. A high number of monthly credits is intentionally offered to allow for multiple attempts, but there is no guarantee of results and no refunds will be provided for unsatisfactory renderings. The Seller cannot be held responsible for how the Client uses the generated content, including for public, commercial, or promotional distribution. The Client is solely responsible for ensuring their content complies with applicable laws and regulations.
The content of the website (source codes, texts, graphics, videos, trademarks, etc.) is the exclusive property of IACrea SAS. Any unauthorized reproduction or distribution is prohibited. The images, videos, and content generated by the customer belong exclusively to them. The customer guarantees that they have the required rights to the files they provide and have obtained the necessary permissions for their use. The customer allows IACrea, non-exclusively and without compensation, to use the generated images and content for the purpose of improving its artificial intelligence models and services.
The seller cannot be held liable for direct or indirect damages related to the use of the website or services. The customer is solely responsible for the images and videos they create and their use, particularly with regard to copyrights, trademarks, or personal rights. The results generated by artificial intelligence may vary, and the seller provides no guarantee that they will meet the customer’s expectations.
The personal data collected is processed in accordance with the website's privacy policy, which is accessible at any time. This data is used exclusively for account management, billing, and the improvement of the service.
These General Terms and Conditions are governed by French law. In the event of disputes, the parties will attempt to find an amicable solution. Failing this, the competent courts will be those at the registered office of IACrea SAS, unless mandatory legal provisions stipulate otherwise.
For any questions, the customer can contact IACrea SAS at the following address: 60 RUE FRANCOIS IER, 75008 PARIS — Email: contact@iacrea.com
The automated advertising campaign feature allows the Client to create advertising campaigns on Meta (Facebook, Instagram) to promote real estate properties. Ads are displayed from a Facebook page owned by IACrea SAS. This feature implements a tool for advertising on Meta, which may (but does not guarantee) generate seller and buyer leads. No guarantee of lead generation is provided. **Client Commitments:** By using this feature, the Client expressly declares and guarantees: - To be the owner of the photos and content used for the advertising campaigns, or to possess all necessary rights for their use in this context. - To hold a valid and current mandate for the real estate property involved in the advertising campaign. - To accept that IACrea SAS will publish ads for the property concerned on social media, including Meta (Facebook, Instagram), from its own page. - To accept that IACrea SAS will receive and pass on the contacts of individuals interested in the property who have expressed interest through the ads, if such contacts are generated. **Cost and Credit Consumption:** Each advertising campaign consumes a certain number of credits, varying according to the parameters chosen by the Client (advertising budget, campaign duration, geographic targeting, etc.). The number of credits required is indicated to the Client before the campaign is validated. Credits are debited immediately at the time of creating and launching the campaign. **Contact Transmission:** If contacts are generated through the advertising campaigns, IACrea SAS commits to passing on to the Client, in a timely manner, the contact details of individuals who have expressed interest in the property via the ads. The Client is solely responsible for the use of these contact details and must comply with applicable regulations regarding commercial prospecting, including GDPR and the confidence in the digital economy law. **Liability:** The Client is solely responsible for ensuring that advertising content complies with current legislation, particularly regarding real estate advertising, personal data protection, and respect for third-party rights. IACrea cannot be held responsible for the consequences related to the use of the transmitted contact details, the dissemination of the ads, or the results obtained (number of contacts, quality of contacts, etc.). No guarantee of results is provided regarding the effectiveness of advertising campaigns or lead generation. **Termination:** In the event of subscription termination, ongoing campaigns may be interrupted at the end of the billing cycle. Credits already consumed are non-refundable.